Welcome to Golden Leaf! These Terms of Service (“Terms”) govern your use of our website and document preparation services. By accessing or using our services, you agree to these Terms. If you do not agree, please do not use our services.
1. Services Provided: Golden Leaf provides professional document preparation services. We do not offer legal advice or representation. Our services are strictly limited to preparing documents based on the information provided by you.
2. User Responsibilities: By using our services, you agree to: Provide accurate and complete information for document preparation. Review all documents for accuracy before use. Understand that Golden Leaf is not responsible for the legal validity of documents once delivered.
3. Payment & Pricing: Payment is required before we begin processing your documents. All fees are disclosed upfront. No hidden charges apply. We accept payments through credit card .If a payment fails, services may be delayed or canceled.
4. Revisions & RefundsRevisions: We offer a set number of revisions to ensure satisfaction. Additional revisions may incur extra fees. Refunds: Due to the nature of our services, refunds are only provided in cases where we fail to deliver as agreed.
5. Turnaround Time & Delivery: Standard document processing times are provided at the time of order. Expedited service may be available for an additional fee.Completed documents are delivered electronically via email or a secure client portal.
6. Confidentiality & Data Protection: We respect your privacy and maintain strict confidentiality. Your data is securely stored and only used for the purpose of completing your request. We do not share or sell client information.
7. Limitation of Liability: Golden Leaf is not responsible for any legal consequences resulting from the use of our documents. We do not guarantee acceptance of any document by third parties or institutions. Our liability is limited to the total amount paid for the service.
8. Modifications to Terms: Golden Leaf reserves the right to update these Terms at any time. Changes will be posted on our website, and continued use of our services constitutes acceptance of the revised Terms.