Privacy Policy

Golden Leaf ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our services.

1. Information We Collect
We collect information that helps us provide and improve our services, including:
A. Personal Information Name, email address, phone numberBilling and payment informationAny details you provide for document preparation
B. Non-Personal InformationBrowser type and device informationIP address and website usage dataCookies and tracking technologies

2. How We Use Your Information We use the collected data to:Provide document preparation servicesProcess payments and send invoicesImprove our website and servicesRespond to inquiries and customer support requestsEnsure compliance with legal requirements We do not sell or share your information with third parties except as necessary to provide our services or as required by law.

3. Data SecurityWe implement industry-standard security measures to protect your information, including:Encryption for sensitive dataSecure payment processing. Restricted access to your personal informationHowever, no data transmission over the internet is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

4. Cookies & Tracking TechnologiesOur website may use cookies to enhance user experience, track analytics, and improve functionality. You can manage cookie settings through your browser preferences.

5. Third-Party ServicesWe may use third-party service providers (e.g., payment processors, email services) that handle your data on our behalf. These third parties are obligated to protect your information and use it solely for service-related purposes

6. Data RetentionWe retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

7. Your Rights & ChoicesYou have the right to:
- Request access to your personal data
- Correct or update your information
- Request deletion of your data (subject to legal and contractual obligations)
- Opt out of marketing communicationsTo exercise these rights, contact us at contact@goldenleaf.us

8. Children's PrivacyOur services are not directed at individuals under 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to remove the information.

9. Changes to This PolicyWe may update this Privacy Policy from time to time. Changes will be posted on this page, and continued use of our services constitutes acceptance of the updated policy.